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We are here to answer any questions you might have about our services and provide you with more information as you require. Please use the form below to send us an email or get in touch in the most convenient way for you. One of our team is always happy to help. Our offices are open between 9am and 5pm Monday to Friday.

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  • Reliable professional service
  • 15+ years in business
  • More than 100 satisfied clients
  • Free consultation

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    TESTIMONIALS

    “You are always supportive and helpful.”

    Graham, Harlow, Essex

    “My experience was great because my issue was resolved very quickly despite an extremely slow computer!”

    Lori, Thaxted, Essex

    “Great service from Ian”

    Jackie, Stevenage, Herts

    “Gemma worked the cause of the issue out quickly and was easy to talk to (even with me being grumpy!). She went an extra step to make sure that it’s more obvious if there are junk emails. ”

    Ruth, Harlow, Essex

    “We have been a client of First Stop IT since 2006 and we have never even looked at another supplier, the service we receive is first class, fast, efficient, friendly and very professional.

    Our business is 24 hours a day 7 days a week 365 days a year, and it is vital we have reliable IT support network to call upon, with First Stop we certainly have that.”

    Lee, Thaxted, Essex

    “I do not use the term great ever. I am old and boring and use more controlled comment. However, your representative was prompt and identified the potential cause very readily. We now, naturally, need to wait separately to see if the internet problem identified resolves the problem.”

    Vanessa, Loughton, Essex

    “friendly helpful fast accurate solution given”

    John, Hoddesdon, Herts

    “Available, expert, friendly, diligent”

    Jonathan, Broxbourne, Herts

    “Our requirements for highly specified technical machines were more than met by the professional team at First Stop IT. The transition to a new network was a daunting prospect but it was managed with little fuss and great expertise – thank you very much”

    David, Buntingford, Hertfordshire

    “Fabulous tenacity to find a solution to work for me. I am very grateful.”

    Michelle, Stevenage, Herts

    “Solved extremely quick :-)”

    Danielle, Harlow, Essex

    “Very quick response and solving of the problem. It turned out that there wasn’t a problem at all but it was great to clarify it so quickly. Thanks!”

    Maria, Harlow, Essex

    “Because Noel is great! thank you”

    Sophie, Thaxted, Essex

    “I have worked on a number of clients’ projects with Tai and First Stop IT. I have always found Tai to be a talented IT system designer who listens to the business needs of his clients to ensure that the final solution fully meets their requirements.

    He has in depth knowledge of server & desktop hardware, Microsoft software, and range of security, backup, and cloud services. Tai is able to easily communicate and explain these services and features to others who do not have technical background.

    With the backing of an excellent team of engineers at First Stop IT, I found their service to be fast and professional with great on-going support.”

    Martin, Chelmsford, Essex

    “Gemma is an absolute legend!! To say I am pleased and relieved is an understatement. I cannot thank you enough for all your help. ”

    Amanda, Harlow, Essex

    “Very quickly restored documents that I had stupidly deleted – a brilliant job, thanks very much.”

    Mary, Loughton, Essex

    “Ian & Matt very helpful”

    Chris, Stevenage, Herts

    “Very helpful and fixed problem quickly”

    Mike, Loughton, Essex

    “Matt was extremely professional, friendly and effective; thank you.”

    Grant, Loughton, Essex

    “Ian dealt with it with ease . Great to watch remotely whilst he worked his magic 🙂 Quick and easy solution.”

    Grant, Waltham Abbey, Hertfordshire

    “Thanks to First Stop IT we have a computer network that spans two locations and access to a friendly and responsive helpdesk team. We recently upgraded both of our servers and some work stations; the process was painless and has resulted in a faster more efficient working environment.”

    Anthony, Berkhamsted, Hertfordshire
    “Its nice that First stop are so familiar with our company, so that there isn’t need for much explanation, therefore their service is very personable and approachable. They always provide a fast, friendly response and resolution, and never make you feel any problem is too small. 🙂 ”

    Leanne, Waltham Cross, Essex

    “Quick resolution of the issue”

    Ruth, Harlow, Essex

    “Danny was very patient and resolved the issue”

    Ella, London

    “Thanks for Andy’s quick response, knowledgeable and professional. resolve the issue at first attempt. I feel no difference then with in house IT support.”

    Faye, Harlow, Essex

    “We have used First Stop IT on various projects, from engineering support cover, to networking support services. We have always found their service to be prompt and of an excellent nature. The staff have been professional, helpful and informative.”

    Advertise the Web, Chelmsford, Essex

    “As usual, fast expertise service”

    Denise, Welwyn Garden City, Herts

    “Ian always sorts all my IT issues for me . He is undoubtedly the best you have on your support team.”

    Rekha, Stevenage, Herts

    “Very supportive, checked my understanding at each stage.”

    Yvonne, Stevenage, Herts

    “Fast accurate simple response.”

    John, Hoddesdon, Herts

    “Chris sorted problem on one telephone call as usual”

    Sue, High Wycombe, Bucks

    “quick response, problem sorted”

    Bob, High Wycombe, Bucks

    “Ian sorted out my problems quickly – many thanks”

    Diane, Nazeing, Essex

    “Mike dealt with my query quickly and efficiently :)”

    Jo, Buntingford, Hertfordshire