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Proactive Maintenance

Computers and networks need maintaining in order to ensure they keep performing at their best.

First Stop IT use the latest software to effectively monitor and manage the health of your most critical business systems.

Automated Monitoring and Proactive Maintenance helps you avoid the risks of expensive remedial action through proactive monitoring of server security, hardware and disk, performance, applications and bespoke software.

The 24-7 automated monitoring aims to avoid downtime and increase productivity for the client. It reduces costs as issues are identified before they become problems resulting in fewer help desk calls and less engineering time.

We can monitor your Servers, Workstations, Network and Website for errors and for performance, to ensure you the maximum uptime and reduce disruption to your business.

Proactive Maintenance programs are planned with the client and usually include:

• Server and PC reports

We are alerted if anything unusual occurs, for example if there is an error on the server or a security breach.

• Web-server reports

Any downtime of your website is reported to the team so it can be investigated.

• Patches and Updates

All patches and updates for your server and client machines can be carried out remotely, enhancing security and eliminating the time taken for you to do it on-site.

 

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