Our Customer Satisfaction
Based on live reactions in the last 90 days
Unlimited IT Support
First-class Customer Service
15+ years in business
Office 365 Migration
Mobile Device Management
Working from Home
About First Stop
At First Stop IT we specialise in supporting small to medium sized businesses with their technology requirements. We pride ourselves on consistently providing unparalleled outsourced IT support, systems management and monitoring, backup, disaster recovery and much more. Our aim is to provide a first class service to all our clients in order to help them get the best out of their technology. Using the highest calibre products and by being proactive rather than reactive ensures that we help to prevent computer problems becoming an issue. All of our well established professional engineers receive rigorous training to ensure that they provide the level of service you expect and are CRB/DBS checked, meaning that we can work in premises where children or vulnerable adults are present. Our team has been ensuring the smooth running of business IT systems for the past 15 years by taking on the responsibilities of a traditional internal IT department.
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We provide detailed reporting on your IT infrastructure and setup, giving you a clear picture of its system health and any problems that may be present. We then use our expertise to make informed recommendations on how its performance may be improved, ensuring it operates as reliably as possible.
With a 14 minute average response time the fully managed IT services we offer are designed to keep your business systems running smoothly, therefore always allowing your staff to be as productive as possible without any technical obstacles. We manage our clients’ servers behind the scenes always ensuring they ‘just work’ while providing our first class technical support to management and staff. We’re a tight-knit, thriving business and consequently we have the manpower to provide the best possible quality IT services, whilst still being small enough to be easy to get hold of and build a relationship with.
Our unlimited contracts are designed to provide the ultimate in IT support whilst always offering our customers the most value for money course of action to quickly and efficiently solve their IT problems. Find out more for yourself about why our unlimited IT support contracts are more cost effective than employing your own IT staff and how you can have your own IT department for the cost of just one employee! To compliment this, First Stop IT advise and educate their clients on all their hardware and software solutions, such as recommending upgrading their IT systems every 3 years to ensure that they get the best return on their investment.
Give us a call now on 0345 450 7876 or email us at firstname.lastname@example.org to receive a FREE consultation or instant unlimited IT support quotation.
We are extremely proud to have the ability to support all our clients directly from our UK office and alongside our support helpdesk based in Harlow, Essex.