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business with a complete
Outsourced IT Service

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Our Customer Satisfaction

Based on live reactions in the last 90 days

First Stop IT - Britain's 50 Best Managed IT Companies

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Security

We keep you safe

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Backup

We help you recover data quickly

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Support

We keep you running smoothly

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Mobility

We get you working anywhere

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Strategy

We help you plan for the future

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Your own IT department for the cost of 1 employee

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IT infrastructure
within your business…

Strategic Planning
Cloud Services
Backup and Recovery
Remote Management and Patching
Telephone Services
Audit and Certification
Helpdesk
3rd Party Support
Cyber Security
First Stop IT problem solving

Problem solving through innovation

We are passionate about making sure our clients get the best out of their technology, and we do this by using best of breed products integrated together and delivering solutions with the highest level of customer service and innovation in order to meet your individual business needs.

We behave as your internal IT department and our aim is to ensure your employees stay productive by minimising any disruption caused by computer problems and putting preventative measures in place to help ensure that computer problems are as rare as possible.

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OUR PARTNERS

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TESTIMONIALS

“Gemma is an absolute legend!! To say I am pleased and relieved is an understatement. I cannot thank you enough for all your help. ”

Amanda, Harlow, Essex

“Thanks for Andy’s quick response, knowledgeable and professional. resolve the issue at first attempt. I feel no difference then with in house IT support.”

Faye, Harlow, Essex

“Mike dealt with my query quickly and efficiently :)”

Jo, Buntingford, Hertfordshire
“Its nice that First stop are so familiar with our company, so that there isn’t need for much explanation, therefore their service is very personable and approachable. They always provide a fast, friendly response and resolution, and never make you feel any problem is too small. 🙂 ”

Leanne, Waltham Cross, Essex

“We have been a client of First Stop IT since 2006 and we have never even looked at another supplier, the service we receive is first class, fast, efficient, friendly and very professional.

Our business is 24 hours a day 7 days a week 365 days a year, and it is vital we have reliable IT support network to call upon, with First Stop we certainly have that.”

Lee, Thaxted, Essex

“Our requirements for highly specified technical machines were more than met by the professional team at First Stop IT. The transition to a new network was a daunting prospect but it was managed with little fuss and great expertise – thank you very much”

David, Buntingford, Hertfordshire

“We have used First Stop IT on various projects, from engineering support cover, to networking support services. We have always found their service to be prompt and of an excellent nature. The staff have been professional, helpful and informative.”

Advertise the Web, Chelmsford, Essex

“I have worked on a number of clients’ projects with Tai and First Stop IT. I have always found Tai to be a talented IT system designer who listens to the business needs of his clients to ensure that the final solution fully meets their requirements.

He has in depth knowledge of server & desktop hardware, Microsoft software, and range of security, backup, and cloud services. Tai is able to easily communicate and explain these services and features to others who do not have technical background.

With the backing of an excellent team of engineers at First Stop IT, I found their service to be fast and professional with great on-going support.”

Martin, Chelmsford, Essex

“Thanks to First Stop IT we have a computer network that spans two locations and access to a friendly and responsive helpdesk team. We recently upgraded both of our servers and some work stations; the process was painless and has resulted in a faster more efficient working environment.”

Anthony, Berkhamsted, Hertfordshire

“Ian dealt with it with ease . Great to watch remotely whilst he worked his magic 🙂 Quick and easy solution.”

Grant, Waltham Abbey, Hertfordshire

“Very quick response and solving of the problem. It turned out that there wasn’t a problem at all but it was great to clarify it so quickly. Thanks!”

Maria, Harlow, Essex

“quick response, problem sorted”

Bob, High Wycombe, Bucks

“Quick resolution of the issue”

Ruth, Harlow, Essex

“Solved extremely quick :-)”

Danielle, Harlow, Essex

“My experience was great because my issue was resolved very quickly despite an extremely slow computer!”

Lori, Thaxted, Essex

“Available, expert, friendly, diligent”

Jonathan, Broxbourne, Herts

“Ian sorted out my problems quickly – many thanks”

Diane, Nazeing, Essex

“Great service from Ian”

Jackie, Stevenage, Herts

“Because Noel is great! thank you”

Sophie, Thaxted, Essex

“Danny was very patient and resolved the issue”

Ella, London

“Gemma worked the cause of the issue out quickly and was easy to talk to (even with me being grumpy!). She went an extra step to make sure that it’s more obvious if there are junk emails. ”

Ruth, Harlow, Essex

“Fabulous tenacity to find a solution to work for me. I am very grateful.”

Michelle, Stevenage, Herts

“I do not use the term great ever. I am old and boring and use more controlled comment. However, your representative was prompt and identified the potential cause very readily. We now, naturally, need to wait separately to see if the internet problem identified resolves the problem.”

Vanessa, Loughton, Essex

“Very quickly restored documents that I had stupidly deleted – a brilliant job, thanks very much.”

Mary, Loughton, Essex

“Chris sorted problem on one telephone call as usual”

Sue, High Wycombe, Bucks

“Matt was extremely professional, friendly and effective; thank you.”

Grant, Loughton, Essex

“Very supportive, checked my understanding at each stage.”

Yvonne, Stevenage, Herts

“You are always supportive and helpful.”

Graham, Harlow, Essex

“As usual, fast expertise service”

Denise, Welwyn Garden City, Herts

“friendly helpful fast accurate solution given”

John, Hoddesdon, Herts

“Ian & Matt very helpful”

Chris, Stevenage, Herts

“Fast accurate simple response.”

John, Hoddesdon, Herts

“Very helpful and fixed problem quickly”

Mike, Loughton, Essex

“Ian always sorts all my IT issues for me . He is undoubtedly the best you have on your support team.”

Rekha, Stevenage, Herts