Your own IT department for the cost of 1 employee

Outsourced IT Services for Business

Providing complete IT solutions for SME businesses since 2000

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About First Stop IT

At First Stop IT we specialise in supporting small to medium sized businesses with their technology requirements. We pride ourselves on consistently providing unparalleled outsourced IT support, systems management and monitoring, backup, disaster recovery and much more. Our aim is to provide a first class service to all our clients in order to help them get the best out of their technology.  Using the highest calibre products and by being proactive rather than reactive ensures that we help to prevent computer problems becoming an issue.

All of our well established professional engineers receive rigorous training to ensure that they provide the level of service you expect and are CRB/DBS checked, meaning that we can work in premises where children or vulnerable adults are present. Our team has been ensuring the smooth running of business IT systems for the past 14 years by taking on the responsibilities of a traditional internal IT department. We provide detailed reporting on your IT infrastructure and setup, giving you a clear picture of its system health and any problems that may be present. We then use our expertise to make informed recommendations on how its performance may be improved, ensuring it operates as reliably as possible.

With a 14 minute average response time the fully managed IT services we offer are designed to keep your business systems running smoothly, therefore always allowing your staff to be as productive as possible without any technical obstacles. We manage our clients’ servers behind the scenes always ensuring they ‘just work’ while providing our first class technical support to management and staff. We’re a tight-knit, thriving business and consequently we have the manpower to provide the best possible quality IT services, whilst still being small enough to be easy to get hold of and build a relationship with.

Our unlimited contracts are designed to provide the ultimate in IT support whilst always offering our customers the most value for money course of action to quickly and efficiently solve their IT problems. Find out more for yourself about why our unlimited IT support contracts are more cost effective than employing your own IT staff and how you can have your own IT department for the cost of just one employee! To compliment this, First Stop IT advise and educate their clients on all their hardware and software solutions, such as recommending upgrading their IT systems every 3 years to ensure that they get the best return on their investment.

Give us a call now on 0345 450 7876 or email us at to receive a FREE consultation or instant unlimited IT support quotation.

We are extremely proud to have the ability to support all our clients directly from our UK office and alongside our support helpdesk based in Harlow, Essex.


14-minute average response time

Tick Reliable Professional Service

Tick Over 14 years in business

Tick More than 100 satisfied clients

Tick Unlimited Support

Tick Average 14 Minute Response

Tick Free Consultation

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Use our simple calculator to see how much money you can save by using our contracted unlimited business IT support
services. You can even compare the price to the cost of employing an internal IT team.

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Our Price (Unlimited Support)

for unlimited support from our team
of engineers with over 30 years experience

£3,613.00 pcm (exc taxes)


Our Price (Unlimited Consultancy)

for unlimited consultancy from our team
of consultants with over 30 years experience

£1,760.00 pcm (exc taxes)


The Combined Package(Support & Consultancy)

for unlimited support & unlimited consultancy from
our team with over 30 years experience

£4,338.00 pcm (exc taxes)

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Your costs if you choose to hire internal staff

£7,000.00 pcm (inc taxes)

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  • open-quote

    We rely heavily on our computer system running efficiently and First Stop IT have always solved any issues we have had. The staff are very professional and efficient in offering sound advice and solutions. We have worked with them for several years now and have found both their services and advice very valuable. The IT Technicians are always friendly and helpful and we find their service second to none.
    Paul Halewood, Owner

    Strategy Education
    Maldon, Essex

  • open-quote

    We have used First Stop IT on various projects, from engineering support cover, to networking support services. We have always found their service to be prompt and of an excellent nature. The staff have been professional, helpful and informative.
    Advertise the Web

    Advertise the Web
    Chelmsford, Essex

  • open-quote

    As an extremely busy Sales and Residential Lettings Agency, it is absolutely imperative that we have the best support in respect of our IT. We have been using the services of First Stop IT for over 9 years, their service is hands on, efficient and dealt with on a personal one to one basis. There charges are clearly outlined and they respond quickly on request via their telephone support. Gemma Staines has guided and advised me with support and encouragement, so not only are problems resolved quickly, we also have a clear understanding of how to prevent such problems reoccurring. I would highly recommend their services from sourcing hardware to IT support. They are excellent.
    Claire Lloyd Property Services

    Claire Lloyd Property Services
    Berkhamsted, Hertfordshire

  • open-quote

    As a busy growing company we rely on our computers every single day. Our field sales personnel require access to all of our systems securely and we are required to be PCI DSS compliant. First Stop IT have always made sure that our computers are fast, reliable and secure. Whether it is maintaining our network security, supplying a new laptop, setting up VoIP phones or installing a projector and screen in a training suite, First Stop IT can always be relied on to deliver.

    Mick Pullen, General Manager

    4 Aces Liquid Packaging
    Hertford, Hertfordshire

  • open-quote

    We have been a client of First Stop IT since 2006 and we have never even looked at another supplier, the service we receive is first class, fast, efficient, friendly and very professional.
    Our business is 24 hours a day 7 days a week 365 days a year, and it is vital we have reliable IT support network to call upon, with First Stop we certainly have that.

    Lee Baldwin, Owner

    Blue Marine Travel
    Thaxted, Essex


You can give us a call on 0345 450 7876 or if you prefer, use the form below to request a call back.
One of our friendly advisors will be in touch at the time you specify.

Our offices are open between 9am and 5pm Monday to Friday.

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