First Class IT Support
Unlimited Support & Consultancy
Proactive Microsoft Patching
Jargon Free Proposals
Powerful Partnerships
Your Success is Our Success
Your own IT department for the cost of 1 employee
We provide first class IT support
At First Stop IT we understand that the longer an IT system or machine is down, the more it is going to affect your ability to work, and therefore your ability to make money. So when there’s a problem, we know that you’re going to want a solution as soon as possible.
From our Essex Based Helpdesk
We know how annoying it is to be left on hold for an hour and then transferred to someone who doesn’t seem to really understand your problem; much less offer a solution to it.
We provide a team of friendly and highly skilled support engineers. We know IT support, so when you speak us, we’re well equipped to help you with whatever problem you might have.
We solve 98% of our client’s problems remotely, so if you’ve got an issue, the chances are, your solution is just one phone call away.
We’re a local company
Based in Harlow, Essex we are right on the A414, the M11, and 40 minutes from London Liverpool Street by train. We’re ideally placed to serve clients in Essex, Hertfordshire, and London.
We are a small company with powerful systems and 15+ years in business. Our team deliver a personal service tailored to your specific IT setup, providing effective solutions quickly. We are confident in our abilities and our clients benefit from contractually binding SLAs.
Essex based support helpdesk
We run a dedicated helpdesk from our offices providing a knowledgeable engineering team available to help whenever your business needs it.
Our services are unlimited
We provide unlimited IT support services, use us as much as you need, whenever you need.
If fact; unless you specifically agree to an additional cost in advance, there simply won’t be any. That’s right, no hidden costs and no unexpected bills!
Click the button below for an instant unlimited IT support quote or alternatively give us a call for a free consultation today.
We speak plain English
We’re IT people, but we’re also business people and we understand that in order to provide an excellent IT service we need to be able to communicate with people at all levels. No-one likes to be blinded by science!
Using effective communication, we’re able to provide IT support of the very highest level, and that’s why we’ve grown to become a highly respected and trusted organisation.
We’re all qualified to help
All of our engineers receive rigorous training to ensure that they provide the level of service you expect.
When you call First Stop IT we guarantee the person on the other end of the line really knows what they’re talking about.
We’re Microsoft Certified Partners as well as being Microsoft Certified Small Business Specialists. We partner with the best in the industry to provide you the best solutions available and ensure we always keep our technical knowledge up-to-date.
Our engineers are CRB/DBS checked, meaning that we can work in premises where children or vulnerable adults are present.
There’s a reason why so many businesses use First Stop IT, and if you’d like to find out more, please feel free to live chat with us, fill in the form for a call back or give us a call on 01279 400350
TESTIMONIALS
“friendly helpful fast accurate solution given”
He has in depth knowledge of server & desktop hardware, Microsoft software, and range of security, backup, and cloud services. Tai is able to easily communicate and explain these services and features to others who do not have technical background.
With the backing of an excellent team of engineers at First Stop IT, I found their service to be fast and professional with great on-going support.”
Our business is 24 hours a day 7 days a week 365 days a year, and it is vital we have reliable IT support network to call upon, with First Stop we certainly have that.”