Consultancy Services

First Stop IT provides consultancy services to impove your IT strategy

At First Stop IT, we really care about your business; If you do well, we do well. We’re not interest in providing “off-the-shelf” IT solutions that aren’t necessarily tailored to your precise business needs. We like to take the time to gain an understanding of how your business works; taking into account how you utilise your systems and how great a part technology plays in the working day of your business. We work with our clients, and make ourselves aware of their needs and budget constraints in order to build a bespoke IT solution designed to assist them with reaping the highest ROI possible.

Asset & Life Cycle Management

If your business relies on IT, the chances are that you’ve had to invest fairly heavily in the technology required to perform your necessary tasks. Having invested that money, we want to ensure that you get the very best return from your investment, and therefore we believe that it’s really important to keep your systems reliable and productive for as long as possible. In order to do this, it’s important to be aware of the age and performance of your hardware and software assets.

We monitor your hardware and software assets, and develop a detailed inventory of them as well as record software version, license type, and hardware warranty and age. In order to ensure that your system works as well as it possibly can, we use our expertise to analyse when updates of hardware and software may be required. Of course, these updates cost money, and that’s why Asset Management and Lifecycle Management are so important; having this detailed inventory and analysis of your assets allows us to help you prepare your budget for future costs.

Strategic Planning and Consultancy

Although we’re specialists in IT, one of the things that make First Stop IT so successful is the fact that we understand business too. We offer a Strategic Planning and Consultancy service that is designed to assist a business in reaching their goals. We use our knowledge of their system and the products that they use in order to help them grow as a business. Our knowledge of the IT industry helps us to recommend the very best products and services on the market, and this in turn can help their business to grow.

Your own IT department for the cost of 1 employee

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TESTIMONIALS

“My experience was great because my issue was resolved very quickly despite an extremely slow computer!”

Lori, Thaxted, Essex

“Ian dealt with it with ease . Great to watch remotely whilst he worked his magic 🙂 Quick and easy solution.”

Grant, Waltham Abbey, Hertfordshire

“Ian & Matt very helpful”

Chris, Stevenage, Herts

“We have used First Stop IT on various projects, from engineering support cover, to networking support services. We have always found their service to be prompt and of an excellent nature. The staff have been professional, helpful and informative.”

Advertise the Web, Chelmsford, Essex

“friendly helpful fast accurate solution given”

John, Hoddesdon, Herts

“I do not use the term great ever. I am old and boring and use more controlled comment. However, your representative was prompt and identified the potential cause very readily. We now, naturally, need to wait separately to see if the internet problem identified resolves the problem.”

Vanessa, Loughton, Essex

“Mike dealt with my query quickly and efficiently :)”

Jo, Buntingford, Hertfordshire

“Thanks for Andy’s quick response, knowledgeable and professional. resolve the issue at first attempt. I feel no difference then with in house IT support.”

Faye, Harlow, Essex

“Fast accurate simple response.”

John, Hoddesdon, Herts

“quick response, problem sorted”

Bob, High Wycombe, Bucks

“Our requirements for highly specified technical machines were more than met by the professional team at First Stop IT. The transition to a new network was a daunting prospect but it was managed with little fuss and great expertise – thank you very much”

David, Buntingford, Hertfordshire

“We have been a client of First Stop IT since 2006 and we have never even looked at another supplier, the service we receive is first class, fast, efficient, friendly and very professional.

Our business is 24 hours a day 7 days a week 365 days a year, and it is vital we have reliable IT support network to call upon, with First Stop we certainly have that.”

Lee, Thaxted, Essex

“Very helpful and fixed problem quickly”

Mike, Loughton, Essex

“Available, expert, friendly, diligent”

Jonathan, Broxbourne, Herts

“Gemma worked the cause of the issue out quickly and was easy to talk to (even with me being grumpy!). She went an extra step to make sure that it’s more obvious if there are junk emails. ”

Ruth, Harlow, Essex

“Because Noel is great! thank you”

Sophie, Thaxted, Essex

“Ian sorted out my problems quickly – many thanks”

Diane, Nazeing, Essex

“Gemma is an absolute legend!! To say I am pleased and relieved is an understatement. I cannot thank you enough for all your help. ”

Amanda, Harlow, Essex

“I have worked on a number of clients’ projects with Tai and First Stop IT. I have always found Tai to be a talented IT system designer who listens to the business needs of his clients to ensure that the final solution fully meets their requirements.

He has in depth knowledge of server & desktop hardware, Microsoft software, and range of security, backup, and cloud services. Tai is able to easily communicate and explain these services and features to others who do not have technical background.

With the backing of an excellent team of engineers at First Stop IT, I found their service to be fast and professional with great on-going support.”

Martin, Chelmsford, Essex

“Fabulous tenacity to find a solution to work for me. I am very grateful.”

Michelle, Stevenage, Herts

“Very quickly restored documents that I had stupidly deleted – a brilliant job, thanks very much.”

Mary, Loughton, Essex
“Its nice that First stop are so familiar with our company, so that there isn’t need for much explanation, therefore their service is very personable and approachable. They always provide a fast, friendly response and resolution, and never make you feel any problem is too small. 🙂 ”

Leanne, Waltham Cross, Essex

“Thanks to First Stop IT we have a computer network that spans two locations and access to a friendly and responsive helpdesk team. We recently upgraded both of our servers and some work stations; the process was painless and has resulted in a faster more efficient working environment.”

Anthony, Berkhamsted, Hertfordshire

“Very supportive, checked my understanding at each stage.”

Yvonne, Stevenage, Herts

“Ian always sorts all my IT issues for me . He is undoubtedly the best you have on your support team.”

Rekha, Stevenage, Herts

“Quick resolution of the issue”

Ruth, Harlow, Essex

“Danny was very patient and resolved the issue”

Ella, London

“You are always supportive and helpful.”

Graham, Harlow, Essex

“Chris sorted problem on one telephone call as usual”

Sue, High Wycombe, Bucks

“Matt was extremely professional, friendly and effective; thank you.”

Grant, Loughton, Essex

“Great service from Ian”

Jackie, Stevenage, Herts

“Very quick response and solving of the problem. It turned out that there wasn’t a problem at all but it was great to clarify it so quickly. Thanks!”

Maria, Harlow, Essex

“Solved extremely quick :-)”

Danielle, Harlow, Essex

“As usual, fast expertise service”

Denise, Welwyn Garden City, Herts