“I do not use the term great ever. I am old and boring and use more controlled comment. However, your representative was prompt and identified the potential cause very readily. We now, naturally, need to wait separately to see if the internet problem identified resolves the problem.”

“Very quick response and solving of the problem. It turned out that there wasn’t a problem at all but it was great to clarify it so quickly. Thanks!”

“Thanks for Andy’s quick response, knowledgeable and professional. resolve the issue at first attempt. I feel no difference then with in house IT support.”

“Chris sorted problem on one telephone call as usual”

“You are always supportive and helpful.”

“We have used First Stop IT on various projects, from engineering support cover, to networking support services. We have always found their service to be prompt and of an excellent nature. The staff have been professional, helpful and informative.”

“Gemma worked the cause of the issue out quickly and was easy to talk to (even with me being grumpy!). She went an extra step to make sure that it’s more obvious if there are junk emails. ”

“Its nice that First stop are so familiar with our company, so that there isn’t need for much explanation, therefore their service is very personable and approachable. They always provide a fast, friendly response and resolution, and never make you feel any problem is too small. 🙂 ”

“Mike dealt with my query quickly and efficiently :)”

“My experience was great because my issue was resolved very quickly despite an extremely slow computer!”

“Because Noel is great! thank you”

“Great service from Ian”

“Our requirements for highly specified technical machines were more than met by the professional team at First Stop IT. The transition to a new network was a daunting prospect but it was managed with little fuss and great expertise – thank you very much”

“Ian dealt with it with ease . Great to watch remotely whilst he worked his magic 🙂 Quick and easy solution.”

“Ian & Matt very helpful”

“As usual, fast expertise service”

“Ian sorted out my problems quickly – many thanks”

“Very helpful and fixed problem quickly”

“Fast accurate simple response.”

“Thanks to First Stop IT we have a computer network that spans two locations and access to a friendly and responsive helpdesk team. We recently upgraded both of our servers and some work stations; the process was painless and has resulted in a faster more efficient working environment.”

“I have worked on a number of clients’ projects with Tai and First Stop IT. I have always found Tai to be a talented IT system designer who listens to the business needs of his clients to ensure that the final solution fully meets their requirements.

He has in depth knowledge of server & desktop hardware, Microsoft software, and range of security, backup, and cloud services. Tai is able to easily communicate and explain these services and features to others who do not have technical background.

With the backing of an excellent team of engineers at First Stop IT, I found their service to be fast and professional with great on-going support.”

“Matt was extremely professional, friendly and effective; thank you.”

“Gemma is an absolute legend!! To say I am pleased and relieved is an understatement. I cannot thank you enough for all your help. ”

“Danny was very patient and resolved the issue”

“Fabulous tenacity to find a solution to work for me. I am very grateful.”

“Ian always sorts all my IT issues for me . He is undoubtedly the best you have on your support team.”

“quick response, problem sorted”

“Very quickly restored documents that I had stupidly deleted – a brilliant job, thanks very much.”

“Very supportive, checked my understanding at each stage.”

“Solved extremely quick :-)”

“Quick resolution of the issue”

“friendly helpful fast accurate solution given”

“Available, expert, friendly, diligent”