Cookie Policy

Our cookie policy is a declaration to our users on what cookies are active on our website, what user data they track, for what purpose, and where in the world this data is sent.

What are cookies?

A cookie is a small file that is sent and stored on your computer and/or mobile device which provides us with information in relation to your website usage, and allows us to recognise that you have used our website before.

Cookies are safe and secure and are used by most websites

A cookie normally contains:

  • The name of the server the cookie was sent from
  • The lifetime of the cookie
  • A unique identifier (usually a number)

How do cookies work?

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing, blogging, and social media content more efficient

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information
  • Pay sales commissions

What cookies do we use?



_ga, _gat, _gid


These cookies, managed by Google Analytics and Google Adwords, collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Further information can be found in Google’s privacy policy. To opt out of being tracked by Google Analytics across all websites click here.

__zlcmid, __zlcprivacy, _cfduid


These cookies are managed by Zendesk Chat, who provide the technology behind our ‘live chat’ system. The __zlcmid cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later. If you choose to disable this service the __zlcprivacy cookie is set to remember that decision and the __zlcmid cookie is deleted.


This cookie is set by the Wordfence Security WordPress plugin to protect the site against malicious attacks.


This cookie is set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies.
fsit_gto_servers, fsit_gto_applications, fsit_gto_people, fsit_gto_monthly_support_cost, fsit_gto_monthly_consultancy_cost, fsit_gto_combined_monthly_cost, fsit_gto_monthly_cost_savings, fsit_gto_the_our_team_yearly_saving_cost,These cookies are used to make our online cost calculator work properly.
PREF, VSC, VISITOR_INFO1_LIVEWe embed videos from our YouTube channel on our website.  YouTube uses these cookies in order to improve the service they offer to you.  Further details can be found in the YouTube Privacy Policy.


Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our website, and a large proportion of the world’s websites; as cookies are a standard part of most modern websites.

It may be that you have concerns around cookies related to so-called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software..