Old-school security awareness training doesn’t hack it anymore. Today, your employees are frequently exposed to sophisticated phishing and ransomware attacks.
Fully Managed Service
We offer a fully managed training platform delivering best in class security awareness training and positive reinforcement tools to ensure that your employees are well prepared to deal with the social engineering threats used by modern day cyber-criminals. Using our fully managed service you create your very own human firewall protecting your business.
Train Your Users
The world’s largest library of security awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.
Phish Your Users
Best-in-class, fully automated simulated phishing attacks, hundreds of templates with unlimited usage, and community phishing templates.
Unfortunately one of the most vulnerable parts of your organisation are the people that keep it running. Our Fully Managed Security Awareness training is centred around eliminating those vulnerabilities by training users to identity potentially malicious emails such as:
Phishing – Uses psychological manipulation to entice users to divulge personal or company information. These emails can look like they come from someone you know.
Spear Phishing – This is a more individualised form of phishing. A lot more effort will have gone into this and could mention things like colleagues or departments making it harder to identify as malicious
Ransomware – This email Encrypts users data and demands a fee in order to recover it (The NHS was a victim of WannaCry in 2017)
Spoofing – This is where hackers use very similar domains or email addressed to make a user believe that these emails are legitimate.
Whaling – These target the ‘big fish’ of your company like the CEO or management where an email will be sent appearing to be sent from management to request an immediate financial transaction, because these appear to come from higher up personnel, the user maybe be more inclined to make the transaction without asking questions.
First Stop IT Managed Security Awareness Training will help keep your business secure from those that work within it, making innocent mistakes.
Find out How Effective Our Security Awareness Training Is
KnowBe4 is the world’s largest integrated platform for awareness training combined with simulated phishing attacks. Join tens of thousands of customers who have mobilized their end users as a last line of defence.
Custom Phishing Templates
Apart from the thousands of easy-to-use existing templates, you can customize scenarios based on personal information, creating targeted spear phishing campaigns, which replace ﬁelds with personalized data. Phishing Reply Tracking allows you to track if a user replies to a simulated phishing email and can capture the information sent in the reply.
Your customized Phishing Templates can also include simulated attachments in the following formats: Word, Excel, PowerPoint and PDF, (also zipped versions of these ﬁles).
Phish Alert Button
Phish Alert add-in button gives your users a safe way to forward email threats to the security team for analysis, and deletes the email from the user’s inbox to prevent future exposure. All with just one click!
See the Results
Enterprise-strength reporting, showing stats and graphs for both training and phishing, ready for management. Show the great ROI!
KnowBe4’s Active Directory Integration allows you to easily upload user data and saves you time by eliminating the need to manually manage user changes. You can also leverage the Smart Groups feature to tailor and automate your phishing campaigns, training assignments and remedial learning based on your employees’ behaviour and user attributes.
Custom Landing Pages
Each Phishing Email Template can also have its own Custom Landing Page, which allows for point-of-failure education and landing pages that speciﬁcally phish for sensitive information.
Social Engineering Indicators
Patented technology turns every simulated phishing email into a tool IT can use to dynamically train employees by instantly showing them the hidden red ﬂags they missed within that email.
You’ll see reporting for phishing campaigns as well as a general overview of your last 5 campaigns, and you can drill-down into one-time and recurring campaigns for more detail.
Did you know that 91% of successful data breaches started with a spear phishing attack?
There’s a reason why so many businesses use First Stop IT, and if you’d like to find out more, please feel free to live chat with us, fill in the form for a call back or give us a call on 01279 400350
“Very quickly restored documents that I had stupidly deleted – a brilliant job, thanks very much.”
Mary, Loughton, Essex
“friendly helpful fast accurate solution given”
John, Hoddesdon, Herts
“Ian sorted out my problems quickly – many thanks”
Diane, Nazeing, Essex
“As usual, fast expertise service”
Denise, Welwyn Garden City, Herts
“Danny was very patient and resolved the issue”
“Its nice that First stop are so familiar with our company, so that there isn’t need for much explanation, therefore their service is very personable and approachable. They always provide a fast, friendly response and resolution, and never make you feel any problem is too small. 🙂 ”
Leanne, Waltham Cross, Essex
“We have used First Stop IT on various projects, from engineering support cover, to networking support services. We have always found their service to be prompt and of an excellent nature. The staff have been professional, helpful and informative.”
Advertise the Web, Chelmsford, Essex
“Very quick response and solving of the problem. It turned out that there wasn’t a problem at all but it was great to clarify it so quickly. Thanks!”
Maria, Harlow, Essex
“Chris sorted problem on one telephone call as usual”
Sue, High Wycombe, Bucks
“Mike dealt with my query quickly and efficiently :)”
Jo, Buntingford, Hertfordshire
“Matt was extremely professional, friendly and effective; thank you.”
Grant, Loughton, Essex
“Thanks for Andy’s quick response, knowledgeable and professional. resolve the issue at first attempt. I feel no difference then with in house IT support.”
Faye, Harlow, Essex
“Ian always sorts all my IT issues for me . He is undoubtedly the best you have on your support team.”
Rekha, Stevenage, Herts
“Very helpful and fixed problem quickly”
Mike, Loughton, Essex
“quick response, problem sorted”
Bob, High Wycombe, Bucks
“Thanks to First Stop IT we have a computer network that spans two locations and access to a friendly and responsive helpdesk team. We recently upgraded both of our servers and some work stations; the process was painless and has resulted in a faster more efficient working environment.”
Anthony, Berkhamsted, Hertfordshire
“Solved extremely quick :-)”
Danielle, Harlow, Essex
“Because Noel is great! thank you”
Sophie, Thaxted, Essex
“Gemma worked the cause of the issue out quickly and was easy to talk to (even with me being grumpy!). She went an extra step to make sure that it’s more obvious if there are junk emails. ”
Ruth, Harlow, Essex
“Our requirements for highly specified technical machines were more than met by the professional team at First Stop IT. The transition to a new network was a daunting prospect but it was managed with little fuss and great expertise – thank you very much”
David, Buntingford, Hertfordshire
“We have been a client of First Stop IT since 2006 and we have never even looked at another supplier, the service we receive is first class, fast, efficient, friendly and very professional.
Our business is 24 hours a day 7 days a week 365 days a year, and it is vital we have reliable IT support network to call upon, with First Stop we certainly have that.”
Lee, Thaxted, Essex
“I do not use the term great ever. I am old and boring and use more controlled comment. However, your representative was prompt and identified the potential cause very readily. We now, naturally, need to wait separately to see if the internet problem identified resolves the problem.”
Vanessa, Loughton, Essex
“Fast accurate simple response.”
John, Hoddesdon, Herts
“Ian dealt with it with ease . Great to watch remotely whilst he worked his magic 🙂 Quick and easy solution.”
Grant, Waltham Abbey, Hertfordshire
“Ian & Matt very helpful”
Chris, Stevenage, Herts
“Fabulous tenacity to find a solution to work for me. I am very grateful.”
Michelle, Stevenage, Herts
“Available, expert, friendly, diligent”
Jonathan, Broxbourne, Herts
“Quick resolution of the issue”
Ruth, Harlow, Essex
“You are always supportive and helpful.”
Graham, Harlow, Essex
“Great service from Ian”
Jackie, Stevenage, Herts
“My experience was great because my issue was resolved very quickly despite an extremely slow computer!”
Lori, Thaxted, Essex
“Very supportive, checked my understanding at each stage.”
Yvonne, Stevenage, Herts
“I have worked on a number of clients’ projects with Tai and First Stop IT. I have always found Tai to be a talented IT system designer who listens to the business needs of his clients to ensure that the final solution fully meets their requirements.
He has in depth knowledge of server & desktop hardware, Microsoft software, and range of security, backup, and cloud services. Tai is able to easily communicate and explain these services and features to others who do not have technical background.
With the backing of an excellent team of engineers at First Stop IT, I found their service to be fast and professional with great on-going support.”
Martin, Chelmsford, Essex
“Gemma is an absolute legend!! To say I am pleased and relieved is an understatement. I cannot thank you enough for all your help. ”