Yes, solicitors need security awareness training and phishing tests. Your team is the front line, and most successful attacks on law firms start with a person, not a computer. Short, regular training combined with simulated phishing emails measurably reduces the chance of someone clicking the wrong link or authorising a fraudulent payment, which is exactly how the costly incidents begin.
You can have excellent technical security and still be caught out by one convincing email. Training closes that gap, and it’s increasingly expected by insurers and accreditations. Here’s what good awareness training looks like for a firm.
1. Why it matters for conveyancers
Conveyancers move large client-account sums and are heavily targeted by payment-redirection fraud. Criminals now use AI to write convincing, personalised emails, so you can’t rely on spotting bad spelling. Training teaches your team to question the request itself, which is what keeps them safe.
2. Training and testing go together
The strongest approach pairs short training videos with simulated phishing emails sent to your team, using a platform such as KnowBe4. The training builds knowledge, and the safe, harmless tests show who’s putting it into practice and where a little extra help is needed.
3. Short and regular beats long and rare
People don’t remember a one-off annual session. Bite-sized training spread through the year, with the occasional simulated phishing test, keeps security front of mind without taking much time away from fee-earning work.
4. It supports your wider security and accreditations
Awareness training works alongside your technical controls and is often expected as part of Cyber Essentials, Lexcel and by cyber insurers. Trained people and strong controls together give you a far better defence, and a clear answer when clients or insurers ask.
For a conveyancing or high-street firm, this is part of a managed IT service that usually costs about £45 to £100 per user per month, covering everyday support, the security that protects your client account, and tested backups.
Why law firms choose First Stop IT
First Stop IT has supported businesses since 2002, including conveyancing and high-street law firms, and we know the software your practice runs every day: LEAP, Oyez forms, eSigner, BigHand, Sage Payroll, PTP and Xero, alongside Microsoft 365. We support conveyancing and high-street firms in Harlow, Bishop’s Stortford, London and across Essex and Hertfordshire. Our credentials include:
- Cyber Essentials Certified
- IASME Cyber Assurance
- NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
- Microsoft Partner
- Crown Commercial Service Supplier (G-Cloud)
- Quality Principles Certified
We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex, Hertfordshire and London, including Harlow and Bishop’s Stortford.
Book a free IT and cyber security review
Want to turn your team into a strong line of defence? Book a free IT and cyber security review with First Stop IT and we’ll set up training and testing that fits your firm.