A conveyancing firm should choose an IT provider on four things: they know LEAP and your legal software, they take security seriously, they answer the phone and fix things fast, and they plan ahead. A provider who understands law firms is worth far more than a generalist who treats LEAP, Oyez forms or your client-account security as someone else’s problem.
There’s no shortage of IT companies, and your inbox is probably full of cold calls from them. Here’s how to cut through that and pick a partner who actually fits your firm.
1. Do they know your software?
Ask whether they support law firms and the tools you run, from LEAP and Oyez forms to eSigner, BigHand and your tax and payroll software. A provider with real experience in your world understands your deadlines, your confidentiality needs and the way you work.
2. Is security built into everything?
Conveyancers handle client money and are heavily targeted, so security can’t be an afterthought. Look for endpoint protection, application allowlisting, managed email security, MFA, staff training and a route to Cyber Essentials, all as standard, plus a provider who can evidence their own security.
3. Will they actually be there?
When something breaks on completion day, you want to call someone who sorts it, not raise a ticket and wait. Ask about response times and how support works. The best sign is existing clients who say problems get fixed quickly, year after year.
4. Do they move with the times?
Choose a provider who stays current on security and reviews your setup regularly, so you’re protected against today’s threats. A long, settled relationship with a provider who keeps improving is exactly what a law firm wants.
What our clients say
“Phoned me and fixed the problem quickly and easily. Issue resolved as usual, very fast and efficient.”
A conveyancing firm First Stop IT supports
For most conveyancing and high-street firms, this sits within fully managed IT and security at about £45 to £100 per user per month, billed per user with no surprise charges for support calls.
Why conveyancing firms choose First Stop IT
First Stop IT has supported businesses since 2002, including conveyancing and high-street law firms, and we know the software your practice runs every day: LEAP, Oyez forms, eSigner, BigHand, Sage Payroll, PTP and Xero, alongside Microsoft 365. We support a conveyancing firm that has rated our service positively on every ticket for around a decade. Our credentials include:
- Cyber Essentials Certified
- IASME Cyber Assurance (Gold)
- NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
- Microsoft Partner
- Crown Commercial Service Supplier (G-Cloud)
- Quality Principles Certified
We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex, Hertfordshire and London, including Harlow and Bishop’s Stortford.
Book a free IT and cyber security review
Weighing up a new IT provider? Book a free IT and cyber security review with First Stop IT and see the difference a specialist makes.