All common statements we hear from potential customers all the time.
The ugly truth is often discovered at their expense when they put price ahead of service and go with the cheaper quote.
The old saying “you get what you pay for” is especially true for business IT support.
Business IT Support is a completely different animal from any other form of IT.
- Careful preparation for any changes required.
- Efficient execution of those changes.
- Speedy response if a problem comes up.
- Fail-over and monitoring to prevent nasty surprises.
These are all a MUST HAVE when dealing with systems that you and your employees livelihood depend on.
If your home PC or laptop stops working consider the following.
- What does it cost you?
- Who does it affect?
- Would you lose a customer over it?
- Would your company’s ability to trade be affected?
Now consider the same if your company server stops working.
It’s a game of risk. When choosing a car seat for your child, do you go for the cheapest or the best? Why would your choice of IT Support be any different?
You think you can’t afford the best but try working out roughly how much it would cost you should a critical system go down and the “cheap” guys take 2 weeks to fix it.
Many business owners are still reluctant to admit that their company is completely reliant on the quality and stability of their computer systems.
They rebel against looking after the equipment and treat them like the “black sheep” of the family. Viewing it as an inconvenience to protect and invest in their infrastructure, rather than a necessity.
Contracting a top quality IT Support company for advice, maintenance and support may seem expensive, but it will save you money in the long run and make your company more profitable by enabling your staff to be more productive.
Can’t afford to? Can you afford NOT to?