How should an accountancy firm back up and protect CCH and client data?

Back up CCH and client data with encrypted, isolated backups that are tested regularly, plus protection for your Microsoft 365 data and a clear recovery plan. A backup you’ve never tested is just a hope.
How do you keep payroll software running for a contractor?

You keep payroll software like Sage or Moneysoft running by handling its updates, keeping it available on your hosted desktop, protecting and backing up the data, and fixing issues fast, so pay runs go out on time every time. Here’s how.
How do you secure laptops with BitLocker disk encryption?

BitLocker encrypts the whole disk, so a lost or stolen laptop is useless to whoever finds it. Managed properly, with keys safely stored and recovery handled, it protects your data without getting in your team’s way. Here’s how it works.
How do you get multi-entity (OneWorld) reporting scope right in NetSuite?

The wrong scope produces a confident, wrong number and native reporting won’t warn you; on one board pack, out-of-scope entities inflated costs by ~£400k. Correct reporting curates and validates exactly which subsidiaries are in scope and builds that into the report.
Why do travel agencies use hosted desktops?

Travel agencies use hosted desktops for fast secure access from anywhere, central security and control, easier management, easy scaling and built-in resilience, part of managed IT at about £45 to £100 per user per month.
How do you support AutoCAD, Autodesk and Advance Steel for steelwork?

Support the Autodesk stack by managing licences and renewals, installing and updating consistently, running it on proper CAD workstations, and using a provider who knows Autodesk alongside Tekla, part of managed IT at about £45 to £100 per user per month.
How do you support Sage Payroll and PTP tax software in a law firm?

First Stop IT supports Sage Payroll and PTP tax software in law firms, keeping them installed, updated and working so payroll runs on time and tax software is ready when you need it, with the right access and security around them.
How do you handle confidential third-party records securely?

Keep third-party data in a managed, protected environment, separate each engagement, limit access to those who need it, work under clear confidentiality and NDAs, and dispose of it properly at the end, part of managed IT at about £45 to £100 per user per month.
Why are legitimate client emails going to quarantine, and how do you fix it?

Legitimate emails get quarantined when filtering is too aggressive or a sender isn’t trusted yet. The fix is to tune the filtering, safelist known good senders and review quarantine quickly, so real client email gets through and threats don’t.
How do you set up secure home and hybrid working for an accountancy practice?

Set up secure home and hybrid working with cloud-based systems, managed devices, multi-factor authentication and secure access to your practice software, so the whole team works the same way from anywhere with no drop in security.