AI or Artificial intelligence, what is it? It is an area of computer science that emphasises the creation of intelligent machines that work and react like humans. With owning a small business, it is common to be aware and worried about the constant updates with programs and technology overall. Capitol One’s recent research shows that almost a third (32% to be precise) of business owners in the survey name that ‘keeping up with technology’ is one of their biggest worries and challenges. It is important to be up to date and on top of all the latest technology out there which of course can be overwhelming.
This is where AI comes in to help you as a business owner. AI can predict and analyse everything that is occurring within your computer system. The predictions can be within the business, why your system may be consistently crashing, it can even warn you ahead of time for busy periods that will be occurring and how to prepare yourself and your employees. By telling and warning you in advance about any issues, it can save you a lot of time and a lot of stress that you would have to deal with otherwise.
The main benefits to AI from a business perspective are that it saves time and money, as it automatically rectifies anything that could become a bigger problem. It will make your business decisions faster and increase productivity from employees as the amount of unforced errors will decrease due to the advanced warnings. Finally, it will be able to use insight to predict customer experiences and how to make the business more personal towards your customers always. As with a lot of technology, there can also be disadvantages involved. One being that it may be of high cost but comparing it to the amount of saving you could do with it involved, you would have to decide what is best for your business. And of course, there is no replicating humans, we are all individual and creative with our own ideas.
If you are thinking about AI becoming a vital part of your business, then it is important to do serious research into it. However brilliant it is and will be, it will be increasingly growing within years which means your business will have to do the same. If you make sure to thoroughly research this could be one of the best things for you as a growing business owner. We can’t predict the exact future, but it is evident that AI will become a part of our everyday lives.
Spend your time concentrating on your business, let us take care of the technology and what you need to be aware of.
Call First Stop IT today on 0345 450 7876 or use our contact form here.