A conveyancing firm needs four things from its IT: reliable support for LEAP and your legal software, strong security to protect client funds and data, secure access from the office and home, and a partner who answers the phone and fixes things fast. Get those right and IT stops being a worry and supports the work, even at completion-day pace.
Conveyancing is deadline-driven, handles large client-account payments, and is a top target for fraud, so the IT support has to fit that reality. Here’s what to expect.
1. Real support for your legal software
You run LEAP, Oyez forms, eSigner, BigHand and your tax and payroll software. Your IT partner should know these tools, keep them fast and available, and handle their updates, rather than treating them as someone else’s problem.
2. Security that protects client money
Conveyancers are prime targets for fraud. Layered security, including endpoint protection, application allowlisting, managed email security, multi-factor authentication and staff training, protects your client account and your reputation. This is core, not optional.
3. Secure access from anywhere
Your fee earners work from the office and home, and across offices. They need secure, reliable access to LEAP and client files wherever they are, without weakening security.
4. Fast, human support
When something breaks on completion day, you want to call someone who fixes it. Expect quick response, a friendly helpdesk, and proactive monitoring that prevents problems in the first place.
A real example: security doing its job
We support a conveyancing firm that has rated our service positively on every ticket for around a decade. On one occasion, the managed Sophos protection we run for them blocked an attempted exploit on a fee earner’s machine, stopping the attack before it could do any harm, and we had them working normally again the same morning. That’s layered security doing its job at exactly the kind of firm criminals target.
Why conveyancing firms choose First Stop IT
First Stop IT has supported businesses since 2002, including conveyancing and high-street law firms, and we know the software your practice runs every day: LEAP, Oyez forms, eSigner, BigHand, Sage Payroll, PTP and Xero, alongside Microsoft 365. Our credentials include:
- Cyber Essentials Certified
- IASME Cyber Assurance (Gold)
- NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
- Microsoft Partner
- Crown Commercial Service Supplier (G-Cloud)
- Quality Principles Certified
We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex and Hertfordshire.
Book a free IT and cyber security review
Want IT support built around how a conveyancing firm actually works? Book a free IT and cyber security review with First Stop IT and we’ll show you what good looks like.