Yes. First Stop IT supports rural surveying, land agency and property firms that use BigHand digital dictation, including the software itself, the foot pedals and microphones, and the way it fits with the rest of your systems. The aim is simple: your fee earners can dictate quickly and reliably, and the work flows through without technical hold-ups.
Dictation is central to how land agents and surveyors get through reports and correspondence, so when BigHand misbehaves it slows real work down. Here’s how we keep it running smoothly.
The software, kept current and stable
BigHand needs installing, updating and occasionally troubleshooting across your team’s machines. We handle the installs and updates and keep the software current, so everyone is on a stable, supported version rather than a patchwork of old ones.
Foot pedals and devices that just work
A common frustration is a foot pedal or microphone that suddenly isn’t recognised, often after a Windows update or a new laptop. We sort these quickly and set devices up properly in the first place, so your fee earners aren’t fighting their kit when they want to dictate.
Working in the office and from home
Your team dictates from the office, from home and sometimes on the move. We make sure BigHand works wherever they are, so a busy day in the field still ends with the reports turned around.
Part of a well-run setup
Dictation works best when the whole environment is healthy: Microsoft 365, your document storage and your specialist software all behaving together. We support the full picture, so BigHand is one reliable part of a setup that just works.
“He stayed on the phone until everything was installed and ready to use. Thanks!”
A rural, agricultural and property consultancy First Stop IT supports
For a business like yours, this is part of managed IT and security that usually costs about £45 to £100 per user per month, scaling with your headcount, the software you rely on, and the level of security you need.
Why land and property firms choose First Stop IT
First Stop IT has supported businesses since 2002, including rural land, agronomy and property consultancies, and we know the software these firms rely on: Gatekeeper, BigHand, Argus Developer, Power BI, Google Earth Pro and Xero, alongside Microsoft 365. Our credentials include:
- Cyber Essentials Certified
- IASME Cyber Assurance (Gold)
- NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
- Microsoft Partner
- Crown Commercial Service Supplier (G-Cloud)
- Quality Principles Certified
We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex, Hertfordshire and London, including Harlow and Bishop’s Stortford.
Book a free IT and cyber security review
Tired of dictation gremlins slowing your team down? Book a free IT and cyber security review with First Stop IT and we’ll make BigHand reliable.