Best Practice

Run shared sales and operations inboxes as proper Microsoft 365 shared mailboxes with controlled access, MFA, managed email security, clear organisation and trained staff, part of managed IT at about £45 to £100 per user per month.

Back up your case files, LEAP data and Microsoft 365 with encrypted, isolated backups that are tested regularly, plus a clear recovery plan. A backup you've never tested is just a hope, and for a law firm that's not good enough.

Back up your land, planning and client data with encrypted, isolated backups that are tested regularly, covering your files, Microsoft 365 and specialist software, plus a clear recovery plan. Your records are too valuable to lose.

You back up a construction business by protecting its finance data, project files and cloud email, keeping copies isolated from the live systems, and testing that they restore. Your accounts and project records are the business, so they need real protection. Here's how.

Keep project files in one organised, central, version-controlled store (file server plus SharePoint), with consistent structure and naming, controlled access and reliable backup, part of managed IT at about £45 to £100 per user per month.

You recover lost or overwritten documents with proper backup and versioning that lets you restore an earlier version to the right place in minutes. For a rural consultancy with planning and client deadlines, fast recovery matters.

Upgrade Tekla safely by planning around live projects, testing before rollout, checking extension and licence compatibility, deploying in a controlled way with a fallback, and timing it for a quiet point, part of managed IT at about £45 to £100 per user per month.

Choose an IT provider that knows your software, takes security seriously, answers the phone and fixes things fast, and plans ahead. For a music accountancy firm, a provider who understands your sector and software is worth far more than a generalist.

Back up CCH and client data with encrypted, isolated backups that are tested regularly, plus protection for your Microsoft 365 data and a clear recovery plan. A backup you've never tested is just a hope.

You keep payroll software like Sage or Moneysoft running by handling its updates, keeping it available on your hosted desktop, protecting and backing up the data, and fixing issues fast, so pay runs go out on time every time. Here's how.