Don’t let the wrong IT partner cost you more than just money. Here’s exactly what to look for.

How do you get reliable internet and Wi-Fi across offices and sites?

How do you get reliable internet and Wi-Fi across offices and sites?

You get reliable internet and Wi-Fi with the right internet lines for your offices, a backup connection where downtime would hurt, properly set-up Wi-Fi, and managed network hardware. For a contractor whose team reaches hosted desktops, email and finance software over the internet, the connection is the lifeline, so it has to be solid and well looked after.

Slow or dropping connectivity stops your whole office working. Here’s how to make it dependable.

1. The right internet for each office

Your offices need internet with enough speed and reliability for everyone working online at once. We help you get the right connection, and a backup line where being offline would stop the business.

2. Wi-Fi that actually works

Poorly set-up Wi-Fi causes endless small frustrations. We set it up properly so it’s strong and reliable across your office, with secure access for staff and a separate guest network where needed.

3. Managed network hardware

Routers, switches and access points need to be the right kit, set up well and kept updated. When we supply and manage your network hardware, it’s supported as one piece rather than a mix of devices nobody owns.

4. Connectivity for site work

Engineers on site rely on whatever connection is available, sometimes patchy. We help them get the best from it, and design your systems so people can still work when the connection isn’t perfect.

A real example: a flaky network fixed

We support a security and M&E contractor that had recurring connection problems and an old access point being used as a network switch. We supplied and installed a new router and access point, isolated the old device so it worked only as a wireless access point, and resolved the underlying problems, leaving them on stable, fully supported network hardware.

For most building-services and M&E contractors, this sits within fully managed IT at about £45 to £100 per user per month, billed per user, with the security and on-site remote access your teams need built in.

Why security and M&E contractors choose First Stop IT

First Stop IT has supported businesses since 2002, including security, fire and M&E contractors and building-services firms with office and site-based teams. We know how these businesses run: hosted desktops for staff on site and in the office, QuickBooks and payroll, secure remote access for field engineers, Microsoft 365 and Google Workspace, and the layered security that protects a firm handling client sites and payments, from MFA and application allowlisting to managed threat detection. We support contractors in Harlow, Bishop’s Stortford and across Essex, Hertfordshire and London. Our credentials include:

  • Cyber Essentials Certified
  • IASME Cyber Assurance (Gold)
  • NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
  • Microsoft Partner
  • Crown Commercial Service Supplier (G-Cloud)
  • Quality Principles Certified

We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex, Hertfordshire and London, including Harlow and Bishop’s Stortford.

Book a free IT and cyber security review

Tired of an unreliable connection? Book a free IT and cyber security review with First Stop IT and we’ll get you connected properly.