You give developers secure remote access that actually stays up with a well-managed VPN or remote desktop, multi-factor authentication, resilient connectivity and proactive monitoring. Done properly, engineers reach code, build systems and files from home or another office just as they would at their desk, securely and without constant drop-outs.
Flaky remote access is one of the biggest drains on a development team’s time. Here’s how to make it reliable.
1. A properly managed VPN or remote setup
A VPN or remote desktop environment that is correctly configured and maintained is the foundation. Most VPN frustration comes from setups that were never tuned or kept up to date. We manage it so it stays stable.
2. Multi-factor authentication
Remote access reaches your code and systems, so MFA is essential. It means a stolen password alone cannot get anyone in, which is the single most important control for secure remote working.
3. Resilient connectivity
Remote access depends on a good connection at both ends. Resilient internet at your offices, with failover where it matters, keeps engineers connected even when a line has a problem.
4. Monitoring and fast support
Monitoring the systems behind remote access lets us catch many issues early, and a responsive helpdesk fixes the rest quickly, wherever your engineer is working from.
A real example: staying with it until it worked
We supported a software company serving financial trading firms with secure remote access for engineers across several countries. When one user had a stubborn connection issue, we stayed with it until it was resolved. Their words: “Stuck with me until the problem was resolved. Well done and thank you.”
For a software, technology or financial trading firm, this is part of managed IT and security that usually costs about £45 to £100 per user per month, scaling with your headcount, your security needs and how much uptime the business depends on.
Why technology and trading firms choose First Stop IT
First Stop IT has supported businesses since 2002, including software and technology companies and firms that serve financial markets. We know the systems these teams depend on: secure VPN and remote access, source control and build pipelines, virtual dev and test environments, Microsoft 365 and Teams, and the security that banks and regulators expect, from multi-factor authentication and endpoint protection to application allowlisting and email security. We work with technology and trading firms in London and across Essex and Hertfordshire. Our credentials include:
- Cyber Essentials Certified
- IASME Cyber Assurance (Gold)
- NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
- Microsoft Partner
- Crown Commercial Service Supplier (G-Cloud)
- Quality Principles Certified
We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex, Hertfordshire and London, including Harlow and Bishop’s Stortford.
Book a free IT and cyber security review
Tired of remote access that drops out? Book a free IT and cyber security review with First Stop IT and we’ll make it reliable.