You support Microsoft Teams by keeping it working reliably for calls, chat and meetings, setting it up well, securing it, and fixing the everyday glitches quickly. When Teams is how your whole company communicates, especially across offices and time zones, it simply has to work. Good support keeps it dependable so your people can collaborate without thinking about the tool.
Teams touches everyone, so problems with it are felt across the firm. Here’s how we keep it running smoothly.
1. Reliable calls and meetings
Calls that drop or meetings that will not connect waste time and frustrate people. We keep the setup, devices and connections behind Teams healthy so calls and meetings are dependable.
2. Set up and configured well
Teams works best when it is set up properly, with the right structure, permissions and integrations. We configure it to suit how your firm works, so it helps collaboration rather than becoming a muddle.
3. Secure and governed
Teams holds conversations and files, so it needs the same care as the rest of your environment: access control, security and sensible governance of who can do what. We keep it protected as part of your wider Microsoft 365.
4. Fast fixes for everyday glitches
Teams can throw up the odd login, audio or update issue. A responsive helpdesk that resolves these quickly keeps small annoyances from interrupting your team’s day.
A real example: collaboration kept working
We supported a software company serving financial trading firms where Teams was central to how a globally distributed team worked together. We kept it running and resolved the everyday issues quickly, so people across time zones could collaborate without the tool getting in the way.
For a software, technology or financial trading firm, this is part of managed IT and security that usually costs about £45 to £100 per user per month, scaling with your headcount, your security needs and how much uptime the business depends on.
Why technology and trading firms choose First Stop IT
First Stop IT has supported businesses since 2002, including software and technology companies and firms that serve financial markets. We know the systems these teams depend on: secure VPN and remote access, source control and build pipelines, virtual dev and test environments, Microsoft 365 and Teams, and the security that banks and regulators expect, from multi-factor authentication and endpoint protection to application allowlisting and email security. We work with technology and trading firms in London and across Essex and Hertfordshire. Our credentials include:
- Cyber Essentials Certified
- IASME Cyber Assurance (Gold)
- NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
- Microsoft Partner
- Crown Commercial Service Supplier (G-Cloud)
- Quality Principles Certified
We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex, Hertfordshire and London, including Harlow and Bishop’s Stortford.
Book a free IT and cyber security review
Want Teams to just work for your firm? Book a free IT and cyber security review with First Stop IT and we’ll keep it reliable.