You support a software development team by keeping their source control, build servers and tools fast, available and secure, provisioning new environments quickly, and understanding how engineers actually work. The goal is that the development infrastructure is simply there and reliable, so your engineers spend their time building rather than fighting their tooling.
A dev team’s needs are different from a normal office, and generic IT support often misses them. Here’s what good support looks like.
1. Reliable source control
Your code repositories, whether Git, SVN or another system, are central to everything your team does. We keep them available, backed up and accessible, including when engineers reach them remotely or across different systems.
2. Healthy build infrastructure
Build servers need disk space, performance and uptime to keep releases flowing. We monitor and maintain them, so a full disk or an overloaded server does not stop the whole team from shipping.
3. Quick environment provisioning
Engineers often need new virtual machines and test environments on demand. We set these up quickly so people are not waiting around, and we keep them tidy so they do not sprawl into wasted cost.
4. Support that understands engineers
Developer problems are often more technical than typical helpdesk tickets. We handle the source-control, build and environment issues, not just the everyday ones, so your team gets real help with the things that actually block them.
A real example: a thorny dev issue solved
We supported a software company serving financial trading firms with their source control, build infrastructure and dev environments. When a tricky issue came up with accessing a repository across systems, we worked through it thoroughly. The engineer’s verdict: “Really good, diligent, efficient and thorough.”
For most technology and trading firms, this sits within fully managed IT at about £45 to £100 per user per month, billed per user, with the security and resilience these businesses rely on built in.
Why technology and trading firms choose First Stop IT
First Stop IT has supported businesses since 2002, including software and technology companies and firms that serve financial markets. We know the systems these teams depend on: secure VPN and remote access, source control and build pipelines, virtual dev and test environments, Microsoft 365 and Teams, and the security that banks and regulators expect, from multi-factor authentication and endpoint protection to application allowlisting and email security. We work with technology and trading firms in London and across Essex and Hertfordshire. Our credentials include:
- Cyber Essentials Certified
- IASME Cyber Assurance (Gold)
- NCSC Assured Service Provider (Cyber Advisor for Cyber Essentials)
- Microsoft Partner
- Crown Commercial Service Supplier (G-Cloud)
- Quality Principles Certified
We look after more than 2,000 endpoints across 50 companies, we’ve been named a Top 50 UK MSP for three years running, and we support organisations with 10 to 100 employees across Essex, Hertfordshire and London, including Harlow and Bishop’s Stortford.
Book a free IT and cyber security review
Want IT that understands your dev team? Book a free IT and cyber security review with First Stop IT and we’ll keep them productive.