What does a travel agency need for PCI DSS compliance?
PCI DSS for a travel agency means a secured, segmented network, encryption, MFA and access control, logging, patching, vulnerability scans and trained staff, maintained as part of managed IT at about £45 to £100 per user per month.
How do you support a distributed engineering team across time zones?
You support a distributed engineering team with cloud-based systems, secure remote access, central identity and monitoring, and support cover that matches their hours, so engineers in any time zone get the same fast, reliable service.
How do you manage Tekla network and floating licences reliably?
Manage Tekla network licences by hosting the licence service on a maintained, monitored server, watching concurrency, renewing Trimble and Graitec entitlements on time, enabling offline use and documenting it all, part of managed IT at about £45 to £100 per user per month.
Why does NetSuite search miss records, and how do you fix it?
Native list/record fields cap typeahead results, so at scale valid matches are silently hidden, causing missed or wrong quotes. A purpose-built Suitelet search returns every match; we built one across ~106,000 serialised assets with full history and a quote-to-order workflow.
Do solicitors need security awareness training and phishing tests?
Yes. Your team is the front line, and most attacks on law firms start with a person. Short, regular security awareness training and simulated phishing tests measurably reduce the risk of a costly mistake or a fraudulent payment.
Why is our document management search slow, and how do you fix it?
Slow or timing-out document search usually traces to an under-resourced server, an unmaintained SQL database or search index, or a sprawling vault, all fixable with the right resources, maintenance and housekeeping, part of managed IT at about £45 to £100 per user per month.
How should a company with global offices connect them securely?
Connect global offices with cloud-based systems, a centrally managed and secured network, consistent device builds and single sign-on, so every office works the same way and your team reaches systems securely wherever they are.
Can you support and host CCH for a London accountancy practice?
Yes. First Stop IT supports London accountancy practices running CCH every day, keeping it fast, available and secure whether it’s installed on a server or accessed in the cloud. Here’s how we keep your core practice software running.
Do site and office staff need security awareness training?
Yes. Your people are the front line, and most attacks on contractors start with a person. Short, regular training and simulated phishing tests measurably cut the risk of a costly click or a fraudulent payment, for office and site staff alike.
Why does my VPN stop working after a Windows update, and how do you fix it?
A Windows update can change network or security settings that your VPN relies on, breaking the connection. The fix is to manage updates and VPN settings together so they stay compatible. Here’s how we stop it recurring.